At Biddlebee, our goal is to make products that make you smile … and maybe even chuckle a bit. That is why we offer a Lifetime Happiness Guarantee to make sure that your Biddlebee tumbler or bottle stays in good shape to keep you smiling for years to come! Our only request is that you treat your tumbler or bottle with lots of love and follow our directions on how to take care of it! Try not to drop it down 3 flights of stairs, run over it with your car, or let your dog use it as a chew toy – our products are pretty amazing, but they weren’t designed to be mistreated.
If you have loved your Biddlebee product like a good owner should and still have a problem, then please reach out to us and we will make it right! Send us an e-mail at: info@biddlebee.com Make sure that you include this important info so that we can get your problem resolved ASAP and have you smiling again: (1) where you purchased the product, (2) order number, (3) a detailed description of the issued that you are experiencing, (4) photographs of any damage or issue, and (5) your contact information including shipping address.
Shipping
To return your product, you should mail your product to: Biddlebee Customer Service, 3765 St. Johns Road Lima, Ohio US 45806
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Lifetime warranty on all products.
Fast & secure shipping on all orders.
From our warehouse in Ohio.
